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    The arrival date is when we expect to receive the styles in our Australian warehouse, which may be subject to change. Once a style arrives in our warehouse, we will then dispatch your pre-order as a priority. Please note our standard returns policy applies for all pre-orders, with our 30-day return period commencing the day your order is dispatched from our warehouse. Please refer to our Returns Policy for more information. 

Win $1000 worth of shoes

The giveaway competition commences on Tuesday 21st February 2023 at 6:00pm AEST and ends Sunday 26th February 2023 at 23:59 AEST. $1000 worth of shoes will be given away to one winner, picked at random, based on the criteria listed below. The price of the shoes will be valued at their RRP. Shoes are to redeemed in one singular order. Entry requires participants to follow @jomercershoes on Instagram, and like & tag a friend in the competition post on Instagram. Multiple entries are welcome. There will be a bonus entry for sharing to your personal Instagram account story. The winner will be notified on Monday 27th February 2023 via the caption on the original Instagram post of which they entered and will be required to respond Jo Mercer within 4 days. If no contact has been made within this time, a new winner will be selected based on the participation criteria. Jo Mercer reserves the right to publish the winner’s name on social media. Instagram is in no way affiliated with the competition.  



    All Jo Mercer Gift Cards are valid both in-store and online. If you purchase your Gift Card online you will be sent an email with an e-voucher that you can redeem at checkout.

    Gifts Cards cannot be refunded of replaced if lost, for change of mind, stolen or damaged.

    Jo Mercer Gift Cards cannot be exchanged for cash.

    Gift Cards expire 3 years after purchase.

    Promotional vouchers and discounts are not applicable to gift card purchases.

    Gift Cards cannot not be purchased for the purpose of marketing, advertising or other promotional activities.