- All items except final sale or sale eligible for store credit, refund or exchange.
- Sale is eligible for store credit only.
- FINAL SALE items are not eligible for store credit, exchange or refund unless deemed faulty.
- Products must be returned in a saleable condition, i.e. clean, unworn in its original box and undamaged sole. Any products that do not comply with these conditions will not be accepted. We ask that customers kindly try our shoes on carpet or clean floors to retain the condition of the product.
- If customers purchase pre-order items, the return period is subject to the date processed at the warehouse.
- All customers that purchased via our Australian are eligible to return their items within 45 days of purchase.
NZ & INTERNATIONAL.
- All customers that purchased items sent outside of Australia are eligible to return their items within 45 days of purchase.