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A message from our team

To our Jo Mercer community,

Our greatest priority is always the health
and safety of our team members and you, our
customers. We care deeply about doing what
we can to keep everyone safe during these
challenging times.

WE'RE BACK!

We have opened selected stores.
Store trading hours may be different, please see our Store Locator.



STAY CONNECTED 

Through this time, we promise to keep you inspired and connected.
You can find us on

&

SHOP ONLINE 24/7

Explore our new arrivals and find your new go-to style!

 
SHOP NEW


Delivery may take a little longer than usual
as Australia Post is experiencing delivery delays.
We will dispatch your online orders on time,
within 2 business days.

CLICK & COLLECT NOW AVAILABLE

Making it easier to shop contact-free!
Available in all locations,
we've changed the way we offer Click & Collect.

READ MORE

FREE STANDARD DELIVERY OVER $99.95

All Australian orders over $99.95 will be delivered for free.

 

Extended Returns

We are extending our returns
period to 45 days, effective for all orders
placed from Monday 23rd of March 2020, 
please see our full updated returns policy here.

 

No Signature Required

Our delivery partner, Australia Post,
will no longer require a signature on delivery,
allowing them to drop your parcel
at the door without contact.

Please note,
you are still required to be home
to accept your delivery, if not
Australia Post will follow their standard
delivery policy and take your parcel
to your post office.
 

Express Delivery

We have suspended
Express delivery until further notice.

 

WE’RE HERE TO HELP

We encourage you to stay connected
and contact us at hello@jomercer.com.au
or via Live Chat on our website
 

We want to thank you and our amazing team
for the continued support and loyalty shared
throughout these difficult circumstances.

We hope you stay safe and healthy as we
continue to navigate through this together.

We look forward to seeing you again when we
reopen our stores!


Kind regards, 
the Jo Mercer team.

 

 

This page will continue to be updated – Last update 15.05.2020
Size Chart
AUS/US
EU
5
5.5
36
6
6.5
37
7
7.5
38
8
8.5
39
9
9.5
40
10
10.5
41
11
42
x