PAYMENTS, PROMOTIONS & GIFT CARDS

PAYMENTS

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PRE-ORDER

    All pre-order styles are excluded from all promotions
    The arrival date is when we expect to receive the styles in our Australian warehouse, which may be subject to change. Once a style arrives in our warehouse, we will then dispatch your pre-order as a priority. Please note our standard returns policy applies for all pre-orders, with our 30-day return period commencing the day your order is dispatched from our warehouse.

PROMOTIONS

25% OFF ALL BOOTS
  • The offer is available online at www.jomercer.com.au and in store from AEST 10am Tuesday 20/07/2021, for a limited time only, or whilst stocks last
  • Offer available on full-price and markdown styles.
  • Not available in conjunction with any other promotion and only applicable in the one transaction.
  • Excludes shoe care & gift cards.
    50% OFF SECOND PAIR
    • Offer valid online from 00:01 am AEST 16/07/2021, for a limited time, or while stocks last.
    • If both products are eligible for the discount, the discount will apply to the lowest value item.
    • Not available in conjunction with any other promotion and only applicable in the one transaction.
    • When returning one item, the item you do keep will revert to full price, and this will be reflected in your refund.
    • Excludes new & gift cards.

    GIFT CARDS

    Please treat Jo Mercer Gift Cards as cash. They cannot be refunded or replaced if the card is lost or stolen, for change of mind, or should the card be damaged.

    Jo Mercer Gift Cards cannot be exchanged for cash or used on our New Zealand website. We apologise for any inconvenience caused.

    The funds available on your Gift Card can be verified on request or at the time of purchase at any Jo Mercer register.

    Any balance that remains on the Jo Mercer Gift Card can only be used in whole or part against future purchases in Jo Mercer stores, no change will be given.

    Where the price of the goods being purchased with the Jo Mercer Gift Card exceeds the card balance, you must pay the amount exceeding the card balance by an alternative payment method.

    Jo Mercer Gift Cards expire 3 years after purchase, any remaining balance on the Gift Card will not be available for use after the expiry date.

    Once your Jo Mercer Gift Card has reached a nil balance it cannot be re-activated.

    Amounts on the Jo Mercer Gift Card range from $50 minimum to $1000 maximum.

    Jo Mercer Gift Cards are not for promotional use. They may be purchased as personal or business gifts but may not be purchased for the purpose of marketing, advertising or other promotional activities.

    Promotional vouchers and discounts are not applicable to gift card purchases.

    PRE-ORDER

    The arrival date is when we expect to receive the styles in our Australian warehouse, which may be subject to change. Once a style arrives in our warehouse, we will then dispatch your pre-order as a priority.

    Please note our standard returns policy applies for all pre-orders, with our 30-day return period commencing on the day your order is dispatched from our warehouse.

    GET IN TOUCH

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    Size Chart
    AUS/US
    EU
    5
    5.5
    36
    6
    6.5
    37
    7
    7.5
    38
    8
    8.5
    39
    9
    9.5
    40
    10
    10.5
    41
    11
    42
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